Accelerate telecom service delivery without OSS/BSS replacement
CxOrchestrator automates order, service, and resource workflows across brownfield and hybrid telecom networks using TM Forum Open APIs
Trusted by telecom operators and integration partners
Service provisioning time reduced by up to
99%
From 8h to 1 minute
P1 incidents caused by human error reduced by
100%
From 50% to 0%
New service launch time reduced by up to
94%
From 1 year to 1 sprint
Key operational challenges CxO addresses
Legacy OSS stacks, fragmented workflows and multi-vendor infrastructure slow service delivery, increase operational costs, and make automation difficult to scale. CxO was built specifically to solve these challenges in brownfield telecom environments.
Manual provisioning delays service activation
Service orders still require manual decomposition across OSS/BSS systems, delaying activations, increasing fallout risk and operational overhead.
Inaccurate inventory leads to provisioning failures
Stale or inconsistent inventory data causes provisioning failures, capacity planning errors and resource conflicts.
Network changes and software upgrades are risky to validate in production
Operators often lack a safe environment to simulate changes, validate configurations and assess network impact before deployment.
Configuration drift causes outages and SLA breaches
Differences between intended and actual network state often remain undetected until they result in outages, SLA breaches or failed audits.
Fragmented IT landscapes outpace manual operations
Network and business growth are increasing operational complexity faster than teams can manage manually, causing more errors and delays.
Vendor lock-in limits operational agility
Closed integrations and proprietary tooling make it difficult to onboard new vendors, introduce new technologies or adapt operational workflows.
From discovery to deployment - automated
CxOrchestrator synchronizes business systems, inventory and network resources in real time across brownfield and hybrid telecom and enterprise environments.
Service orders are automatically decomposed into executable workflows, allocating resources, applying network configurations and validating activations throughout multi-vendor infrastructure.
The platform maintains a consistent operational view across service, resource and network domains throughout the entire lifecycle, from design and activation to assurance and change management.
All while integrating with existing OSS/BSS systems using TM Forum Open APIs.
TM Forum gold certified
CxOrchestrator holds TM Forum Gold certification in General, COM, SOM and ROM domains, ensuring full compliance with industry standards for telecom systems interoperability while protecting long-term technology investments.
The platform enables operators to modernize incrementally without disruptive rip-and-replace transformation programs.
CxOrchestrator is TM Forum certified, ensuring seamless integration, scalability, and a vendor-neutral foundation for digital transformation.
Codaxy TM Forum profile
From order to execution
One unified flow
CxOrchestrator is modular by design. Operators can deploy only the modules and capabilities they need, integrate the platform with existing systems, and expand it as operational requirements evolve.
General module
The General module is mandatory in every deployment, as it forms the shared foundation of CxOrchestrator. It provides common services, administrative portals, and operational context that allow SOM, ROM, and other modules to operate as a unified platform.
Commercial order management (COM)
Manages the full commercial order lifecycle from product catalog and quoting through to order processing and product inventory. COM captures and validates customer requests, translating commercial intent into downstream service orders while maintaining billing, SLA and contract alignment via TM Forum Open APIs.
Service order management (SOM)
Orchestrates the full service lifecycle from order intake and decomposition through to activation and assurance. SOM maintains real-time service alignment between business systems and the network, improving fulfilment speed and reducing delivery errors.
Resource order management (ROM)
Manages physical and logical network resources across their full lifecycle. ROM automates resource discovery, allocation and configuration while continuously synchronizing inventory with live network state, eliminating ghost services, reducing MTTR and improving operational accuracy.
CxController
Provides centralized configuration, monitoring and troubleshooting across routers, switches and other network elements in multi-vendor environments. For operators with an existing element manager, CxO integrates directly with it.
AI Assistant
CxO includes an AI assistant for catalog and inventory operations. It generates executable workflows from natural language requests. All actions are human-approved, auditable and TM Forum compliant, reducing operational tasks from hours to minutes.
Automation across
critical telecom operations
Service lifecycle automation
Orchestrate the full service lifecycle from order capture through activation, modification, assurance and issue resolution.
CxOrchestrator decomposes services into executable tasks and coordinates fulfillment across OSS/BSS, inventory and domain systems in access, transport and core networks, reducing fallout and accelerating delivery.
Unified operational inventory
Establish a vendor-neutral operational inventory layer that unifies topology, resources, services and telemetry across existing OSS environments.
CxOrchestrator continuously reconciles data from multiple systems to support accurate service-to-resource mapping, real-time operational visibility and faster impact analysis.
Digital twin
Maintain a continuously synchronized digital twin of the live network, including topology, configurations, dependencies and service relationships.
CxOrchestrator enables teams to simulate changes, validate configurations and assess service impact before deployment, reducing operational risk and improving planning accuracy.
Software lifecycle automation
Automate the full lifecycle of software and network changes across distributed telecom infrastructure, from planning and pre-checks to execution, rollback and post-validation.
CxOrchestrator applies dependency validation, redundancy checks and controlled execution workflows to make upgrades safer, more consistent and easier to scale.
Rollout project management
Coordinate rollout programmes across planning, field execution, operational approvals and downstream provisioning within a single execution flow.
CxOrchestrator connects project milestones with technical readiness and automatically triggers the next operational steps, eliminating manual handoffs and reducing delivery delays.
Cloud & data center orchestration
Orchestrate CNF/VNF lifecycle operations across cloud-native telecom environments, including Kubernetes, OpenStack and NFV infrastructure.
CxOrchestrator automates Day-0/1/2 operations, edge onboarding and distributed infrastructure workflows while maintaining operational consistency between cloud and network domains.
Built to deliver
measurable business outcomes
Reduce service provisioning from days to hours- Eliminate provisioning errors with real-time synchronization
- Reduce change risk, outages and SLA exposure
- Lower operational costs through workflow automation
- Scale operations without linear headcount growth
- Accelerate new service launches from weeks to days
- Modernize telecom operations without disruptive replacement
- Onboard new vendors and technologies faster